how we help

At Retrac, we are your technology and IT security experts. Servicing businesses in Melbourne and regional Victoria, we’ll help you make smart technology choices, get the most out of your technology investments and protect your valuable data.

Wherever you are in your digital transformation journey, we’ll guide you in taking the right next step and help accelerate your business using cloud technology. Our areas of expertise include Cloud Services, Networking, Security and Managed Service IT support.

Whether you have five staff or 100 – we’ll take care of the technology for you. Get in touch today.

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what we do

We are the trusted technology partner of small to medium businesses throughout Melbourne and regional Victoria. Leveraging partnerships with Microsoft, Cisco and HP, we provide expert and affordable IT services and infrastructure – including Cloud Solutions, fibre networks and network equipment.

  • connectivity

    Optimise your business network – the day-to-day running of your operations depends on it, Retrac’s networks are powered by Cisco hardware.

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  • Phone System

    Enjoy enterprise-grade telephony features on a flexible, per user, per month basis. Microsoft Teams offers all the functionality of a full PABX phone system.

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  • IT support

    Focus on what you do best. Whether your technology is in the cloud or on-premises, we manage and support it for you.

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  • security bundle

    Secure your ICT environment against modern day threats. Our expert team can help you recover from an incident, assess your vulnerabilities and secure your environment moving forward.

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  • complete cloud

    Make the most of what the cloud has to offer while keeping your data secure. Retrac’s Complete Cloud harnesses the power of Microsoft 365.

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  • devices

    Ensure your laptops, mobile phones and tablets all work seamlessly with your business applications. We will set-up and join all devices to our secured Complete Cloud.

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GET STARTED WITH RETRAC TODAY!

CONTACT US NOW

our insights

blog

OneDrive for Business has great features. But are you using them?

It’s easy to be confused by the file storage options that come with Microsoft 365. OneDrive for Business is...

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blog

Introducing MyGlue, our new free password management solution for Retrac’s complete cloud customers

Passwords are a key line of defence for your business applications and data – we all know it. But...

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blog

Working on personal devices – a security loophole you need to consider

The practice of Bring Your Own Device (BYOD) has grown over recent years with more and more businesses adopting...

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blog

Russia, Ukraine hackers set to target Australian businesses. Are you prepared?

The Russia/Ukraine conflict raises the spectre of a surge in cyberattacks on countries supporting Ukraine – including Australia. That’s...

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blog

Cloud acceptance, optimisation, increased adoption, and other tech trends of 2022

COVID-19 and working from home has really shaken things up over the last 2 years. The ‘pandemic years’ have...

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blog

Why you need a good cybersecurity insurance policy, Retrac’s Travis Carter talks to experts

Please note, the information and advice contained in this article is general in nature. For professional advice specific to...

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blog

Dipped your toes in the modern workplace? It’s time to dive in and unlock the full potential of Microsoft 365

During COVID-19, on-premises operations decreased by 60.63%, with businesses making a global shift to cloud based, modern workplace technology. If you...

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blog

When it comes to IT, your business is better off in the hands of a dedicated specialist

When small businesses start out, it is typically on a lean structure and a small budget. At this point, investing...

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blog

How to roll out new apps, processes and tools and make them stick: Four steps to strengthen your adoption rates

So, you’ve rolled out our Complete Cloud with Microsoft 365 and taken a peek at the many apps and tools available to you. Congratulations! You are well on your...

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blog

SMEs under attack: How to secure your business against cybercrime

It might surprise you to know that small-to-medium-enterprises (SMEs) are increasingly the targets of cyberattack and data theft. Research...

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blog

The untapped potential of the Cloud for your business

Have you migrated your small business to the Cloud? Most businesses have now made the leap to Cloud services...

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blog

The top 4 benefits of Managed Cloud services vs Unmanaged Cloud: Why it’s time to make the switch.

Recent research shows that 94% of businesses report security benefits after moving to the Cloud, while 82% report reduced...

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blog

More than Outlook and a filing system: 4 powerful apps waiting for you in Microsoft 365

If you have a subscription to Microsoft 365, chances are you’re across the core suite of applications available (think Word, Excel, PowerPoint, Outlook, OneNote...

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blog

The birth of the good robots, death of the on-premises server and other tech trends of 2021

Technology was the clear winner of 2020. Modern workplace solutions enabled the entire globe to move forward and overcome...

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blog

Identity Protection

Like many SMBs, our customers are frequently contacted by overzealous IT salespeople telling them that their accounts are not secure. These salespeople often use...

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blog

The silver lining of security: The non-risk related benefits of securing your IT

Whenever we talk about security, we focus on protecting our organisations and reducing risk. And, for many, this is...

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blog

Who looks after IT in your business? Three reasons why it should be an MSP

In our previous article, ‘Securing staff identities in the cloud, why it matters and where to start’  we discussed...

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blog

Securing staff identities in the Cloud, why it matters and where to start

Between July 1st 2019 and June 30th 2020, the Australian Cyber Security Centre responded to 2,266 cyber security incidents and received 59,806 cybercrime...

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blog

What we’ve learned during lockdown: You don’t need four walls, desks and phones, or a VPN to run a successful business

With Melbourne enduring a strict second lockdown, it’s easy to feel like you’re living a real-life version of Groundhog...

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blog

Do you need a plan that allows your staff to work remotely?

With the recent business implications overseas of the COVID-19 pandemic, if you haven’t already, now is the time to...

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case study

The Entire Group builds great peace of mind with a robust, centralised ICT environment

Retrac understands the technology spectrum required to keep The Entire Group delivering for its clients. Entire now has a...

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case study

Potting mix and horticultural supplier finds firmer ground with security upgrade

All businesses fear cyber-attacks. Australian Growing Solutions (AGS) – a potting mix specialist and horticultural supply company – had...

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blog

The power of Microsoft Teams to bring teams together

The future of work is not something that’s looming in the distance—it is happening now. A big part of...

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guide

Cyberattacks and small businesses: What you can do to minimise the risk

Just as technology keeps evolving, so too do the hackers and the increasingly sophisticated ways they successfully target businesses....

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case study

Financial planning firm lifts customer service with cloud transition

CCA Financial Planning knew they wanted to move to the cloud. Once industry software aligned, all they needed was...

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blog

Durability and longevity: Why businesses need the right hardware and the right support

Do any of the following scenarios sound depressingly familiar to you? There’s a problem with your hardware and you...

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case study

Don’t rest for second best – the right partnership is key

Davidson Building Group builds homes. They are a family business helping families realise their dreams. As such, trust and...

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news

Small business alert: more than $2.3 million lost to scams so far in 2018

There are only four months left of 2018, and already Australian small businesses have lost more than $2.3 million...

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blog

Make Staff Onboarding a Breeze – Our Five Tips

Bringing new staff into the fold can be exciting and stressful for all parties involved. Fresh employees always have...

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blog

Optus data breach: Is your business prepared for a cyberattack?

The most recent cyber incident involving Optus, which resulted in the exposure of personal information of more than 9...

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blog

Eight tips to protect your small business from cyberattack

What type of business do you think is the most vulnerable to cyberattack? Because media stories focus on major...

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blog

Do you manage remote employees? Ditch the timesheet and create a culture of trust.

The availability of new technology and new tools has led to a radical shift in the way organisations do...

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