We’ve been providing IT support services to Melbourne, Regional Victoria and all over Australia for over 10 years. With strong partnerships with Cisco, HP and Microsoft we help our customers’ IT systems to function reliably and in a people-centric way.
With daytime support, Monday to Friday, and emergency support 24/7, our comprehensive ticketing system and feedback loop means we always strive to improve our services to you.
Let us manage your technology environment. This is what it means for you.
With technical staff qualified in Cisco networking available in Melbourne. Retrac will ensure your wireless, switches, server and security is properly set up.
Our helpdesk provides support for your entire environment, network, cloud and devices.
Our expert team will help you plan, source and implement your new IT equipment, services, Cloud or on-premise.
We will help you to get the most out of your IT and cloud environment.
The availability of new technology and new tools has led to a radical shift in the way organisations do...read more
What type of business do you think is the most vulnerable to cyberattack? Because media stories focus on major...read more
The most recent cyber incident involving Optus, which resulted in the exposure of personal information of more than 9...read more
There are only four months left of 2018, and already Australian small businesses have lost more than $2.3 million...read more
Davidson Building Group builds homes. They are a family business helping families realise their dreams. As such, trust and...read more
Do any of the following scenarios sound depressingly familiar to you? There’s a problem with your hardware and you...read more
CCA Financial Planning knew they wanted to move to the cloud. Once industry software aligned, all they needed was...read more
Just as technology keeps evolving, so too do the hackers and the increasingly sophisticated ways they successfully target businesses....read more
The future of work is not something that’s looming in the distance—it is happening now. A big part of...read more
All businesses fear cyber-attacks. Australian Growing Solutions (AGS) – a potting mix specialist and horticultural supply company – had...read more
Retrac understands the technology spectrum required to keep The Entire Group delivering for its clients. Entire now has a...read more
With the recent business implications overseas of the COVID-19 pandemic, if you haven’t already, now is the time to...read more
With Melbourne enduring a strict second lockdown, it’s easy to feel like you’re living a real-life version of Groundhog...read more
Between July 1st 2019 and June 30th 2020, the Australian Cyber Security Centre responded to 2,266 cyber security incidents and received 59,806 cybercrime...read more
In our previous article, ‘Securing staff identities in the cloud, why it matters and where to start’ we discussed...read more
Whenever we talk about security, we focus on protecting our organisations and reducing risk. And, for many, this is...read more
Technology was the clear winner of 2020. Modern workplace solutions enabled the entire globe to move forward and overcome...read more
If you have a subscription to Microsoft 365, chances are you’re across the core suite of applications available (think Word, Excel, PowerPoint, Outlook, OneNote...read more
Recent research shows that 94% of businesses report security benefits after moving to the Cloud, while 82% report reduced...read more
Have you migrated your small business to the Cloud? Most businesses have now made the leap to Cloud services...read more
It might surprise you to know that small-to-medium-enterprises (SMEs) are increasingly the targets of cyberattack and data theft. Research...read more
So, you’ve rolled out our Complete Cloud with Microsoft 365 and taken a peek at the many apps and tools available to you. Congratulations! You are well on your...read more
When small businesses start out, it is typically on a lean structure and a small budget. At this point, investing...read more
During COVID-19, on-premises operations decreased by 60.63%, with businesses making a global shift to cloud based, modern workplace technology. If you...read more
Please note, the information and advice contained in this article is general in nature. For professional advice specific to...read more
COVID-19 and working from home has really shaken things up over the last 2 years. The ‘pandemic years’ have...read more
The Russia/Ukraine conflict raises the spectre of a surge in cyberattacks on countries supporting Ukraine – including Australia. That’s...read more
The practice of Bring Your Own Device (BYOD) has grown over recent years with more and more businesses adopting...read more
Passwords are a key line of defence for your business applications and data – we all know it. But...read more